INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH REVIEW (IJMDRR) (www.ijmdrr.com) Bangalore-560083, INDIA. Print ISSN: 2395-1877 Online ISSN: 2395-1885 Impact Factor: 7.352 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Chalamala. Srinivas has published research paper in " International Journal of Multidisciplinary Research Review (IJMDRR) peer reviewed and refereed journal, Volume- 1, Issue- 25, March 2017, pp. 72-78." Paper Title:- " WHAT IS THIS THING CALLED ELECTRONIC SERVICE (E--SERVICE)? --A REVIEW OF DEFINITIONS " Chief Editor Managing Editor